Terms & Conditions

Effective Date: August 01, 2024

1. General

By opting into our SMS messaging service, you consent to receive recurring automated text messages from Trident Medical Services at the phone number you provided. These messages may include, but are not limited to:

• Appointment confirmations & reminders
• Health-related tips & updates
• Promotional offers & discounts
• General customer support and alerts

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Trident Medical Services.

Your consent is not a condition of purchase.

2. Message & Data Rates

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, please contact your mobile provider. Your carrier is not liable for delayed or undelivered messages.

3. How to Opt-Out (Cancellation Policy)

You can cancel SMS messages at any time by replying:

• OUT – You will receive a final confirmation message and no further messages will be sent.
• HELP – You will receive instructions on how to unsubscribe or get additional support.

To re-subscribe, simply sign up again as you did the first time.

4. Customer Support

For support regarding our services, contact us:
📧 Email: support@tridentmedservices.com
📞 Phone: 479-449-0400 (Voice Only)
📱 SMS Support: 479-324-3800 (Texting Only)
📍 Address: 106 S Inglewood Ave Ste A, Russellville, AR 72801

If your carrier supports it, you may also text "HELP" to 479-324-3800 to receive assistance.

5. Number Transfers & Responsibility

If you change or transfer your mobile number, you agree to:

Reply OUT from your original number before transferring.

Notify us of the number change at support@tridentmedservices.com.

Failure to inform us may result in messages being sent to the wrong recipient.

6. Privacy Policy

We take privacy seriously. To learn more about how we handle your data, visit our Privacy Policy:

7. Changes to Messaging Terms

We reserve the right to update or terminate this messaging program at any time. Any changes will take effect immediately upon posting. Your continued use of our messaging services constitutes acceptance of any updates to these terms.

By opting into our SMS services, you agree to these Messaging Terms & Conditions.